Refunds & Return Policy – Pharma Supply Pro
At Pharma Supply Pro, your trusted online pharmacy for prescription medications and over-the-counter drugs, we are committed to providing a safe, convenient, and reliable experience when you buy medications online safely. We understand that trust, quality, and transparency are essential, which is why we maintain a clear and customer-friendly online pharmacy refunds and return policy.
Returns
Due to the sensitive and consumable nature of our products, opened medications or OTC drugs cannot be returned to ensure safety and integrity.
If your order arrives damaged, incorrect, or incomplete, please contact our customer support team within seven days of delivery. Upon verification with supporting details or photographs, we will provide a replacement or store credit.
Unopened prescription drugs or OTC medications may be eligible for return under certain conditions if they remain in their original sealed packaging. Return requests must be submitted within fourteen days of delivery, and all items must be returned in their original condition. Each request is reviewed individually to ensure fair resolutions while maintaining strict safety standards.
Refunds
We aim to make the online pharmacy refund process straightforward. Approved refunds will be credited back to your original payment method within 5–10 business days. Please note that refunds cannot be issued for personal preference or subjective experiences.
We cover issues such as lost packages or delivery errors caused by our service. In such cases, we will provide a full reshipment of prescription drugs or OTC medications at no additional cost.
Shipping & Delivery Issues
We guarantee discreet, secure, and reliable shipping for all orders. Customers are responsible for providing accurate shipping information. If an order fails to arrive due to incorrect address details, we cannot be held liable.
For international customers, please review your country’s laws and customs regulations. While we make every effort to ensure successful delivery, we cannot assume responsibility for items seized by customs unless specified in our shipping terms.
Customer Support
For any questions regarding returns, refunds, or shipping issues, contact our customer support team at info@pharmasupplypro.com. We are committed to resolving all concerns fairly and promptly, because your trust and satisfaction are our top priorities.
Our Commitment
At Pharma Supply Pro, your trusted licensed online pharmacy, we prioritize safety, quality, and transparency. Our refunds and return policy for online pharmacy customers is designed to give you peace of mind, allowing you to confidently buy prescription medications and OTC drugs online knowing that we are here to support you every step of the way.
